We reserve the right to amend, update or change our Terms and Conditions of Use when necessary. You can stay up to date with changes to our Terms and Conditions of Use by visiting this page as often as you would like.
By using this website you are accepting, agreeing to and agreeing to comply with our Terms and Conditions of Use.
Christian Media & Arts Australia Ltd (CMAA) and it’s trading name Mintix ABN 90 900 267 077 provides ticketing services. This inclues the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the “Seller”). In providing these services, CMAA owns and operates Mintix.com.au and Mintix.co.nz (the “Site”).
Before purchasing a ticket, please read these Terms and Conditions carefully. Upon purchasing a ticket from CMAA, you agree to be bound by these Terms and Conditions.
These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).
Variation to Terms and Conditions
From time to time CMAA may vary these Terms and Conditions.. Variations will only apply to ticket purchases made after these Terms and Conditions have been updated.
Additional Seller Terms and Conditions
Each ticket is sold subject to any additional terms and conditions of the Seller for the particular event (“Seller’s Terms”). The Seller’s Terms may be disclosed as part of the event information on CMAA’s website and at the Sellers site.
General Terms and Conditions
CMAA acts as agent for the Seller in the sale of all tickets. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) CMAA otherwise has no liability to you.
Refunds, exchanges and replacements
- All tickets are non refundable except to the extent otherwise required by law (including the Australian Consumer Law). Refunds will be made only in the following circumstances:
- The event is cancelled,
- The event is rescheduled to another date (and you unable or do not wish to attend)
- The event is significantly relocated geographically by the Seller (and you unable or do not wish to attend the event
In the case of qualifying for a refund, you must apply for a refund within a reasonable time.
- If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Unless required by law (including the Australian Consumer Law), neither CMAA nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses. Proof of purchase may be required for any refund or exchange.
- Lost, damaged, stolen, or destroyed tickets will only be replaced if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. CMAA may charge a reasonable fee for the replacement of tickets.
- In regard to other expenses for attending the event, including but not limited to travel, parking and accommodation you may wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation. We encourage you to consider the refund and cancellation policies goods or service providers when making arrangements for attendance at an event.
Conditions of entry
- Admission to an event is subject to the Seller’s Terms. In particular, the following form part of the Seller’s terms unless otherwise specified:
- Late arrival may require you waiting till a suitable break in the event occurs to allow admission so as not to disturb the artist of the event for other ticketholders.
- You may be required to submit to a search of your person and/or possessions before entering the event.
- The Seller may deny you entry if you are bringing recording devices including but not limited to cameras, including mobile phone cameras. The Seller is also subject to the Venue’s own rules and conditions for cameras, recording and photography devices. We suggest that you check with the venue direct.
- Note: The church venues used for many of our artists shows allow mobile phone cameras and amateur cameras that are non SLR and with non detachable lenses. This is the normal rule of thumb with most non church venues as well. However, to be certain- please contact the venue directly.
- You may be stopped from entering an event by the seller, or removed from, an event where the Seller has reasonable grounds to do so, including intoxication, being under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. You may also be prevented from entering or ejected from an event if you breach these Terms and Conditions or the Seller’s Terms and Conditions.
Authenticity and validity of tickets
- Shoud the authenticity or validity of a ticket be questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from MINTIX, CMAA or other authorised points of sale – you may be denighed entry to the event.
Resale of tickets & scalping
- Tickets may not, without the prior written consent of CMAA and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. CMAA will use reasonable efforts to notify you of such action.
SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties.
Collection and delivery of tickets
- All tickets are non refundable – however are fully transferable. So hopefully you can find a family member or friend who is able to attend in your place.
- A full refund is only applicable should a show be cancelled or as required by law.
- Unless specified upon checkout, your ticket/s will be issued electronically. If you don’t have a mobile device to bring to the show venues, you can print a hard copy of your ticket/s and bring them with you to the door at the show event.
- Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event.
Limitations on number of tickets purchased
- When purchasing tickets for a particular event you may be limited to a specified number of tickets. Exceeding the ticket limit may result in any or all of your orders and tickets cancelled without notice by CMAA and/or Seller at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Ticket limits apply to ensure fair access to tickets, and as a measure to minimise ticket scalping.
- While CMAA and the Seller takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. CMAA or the Seller may cancel an order made as a result of any such error, although in the case of a pricing error CMAA of the Seller will endeavour to contact you to give you the option of purchasing the ticket at the correct price.
Variations to performances or events
- The Seller reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.
- If an error on your behalf results in CMAA of the Seller reprocessing the ticket transaction at your request, CMAA or the Seller may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or fees charged by a third party.
Copyright and Trademarks
The content of this website may be subject to copyright and is subject to the Copyright Act 1968 (Cth).
As a result you cannot reproduce, adapt or store content without our prior written permission.
You may download content from our website for your personal, non-commercial use in order to view the content. You are also permitted to print hard copies of content for personal use only.
Although the content has been compiled from sources believed to be reliable CMAA does not warrant or guarantee any of the content displayed on this Site and we cannot be responsibility for the accuracy or completeness of content on the Site from time to time.
CMAA will not be held liable whatsoever for any damages resulting from any action arising in connection with the use of any content or its publication, including any action for copyright infringement, trade mark infringement or defamation. This is subject to any statutory provision which may not be excluded by law,
Trademarks, product names or logos within the Site are the property of their respective owners. Unless prior written permission from the owners is given, you cannot use, communicate, reproduce, adapt or modify, download, copy, upload, display, transmit, publish or republish, distribute or store such trademarks, product names or logos within the Sites.
Under no circumstance will CMAA be liable for any damage, be they accidental, incidental, indirect, special or consequential in nature. This includes damages for loss of business including data loss, claims by third parties, loss of use or other losses of any kind which result from any use or access of, or any inability to use or access the CMAA website or any content provided on this website. Should CMAA be unable to totally exclude liability then our liability will be limited to the resupply of content.
LINKS TO OTHER SITES
This site contains links to other websites. CMAA does not make any warranties or representations regarding the fitness for purpose, accuracy or quality of any material on websites linked to this site.
These Terms and Conditions of Use are subject to the laws of New South Wales, Australia in relation to governance and interpretation. Parties also submit to the non-exclusive jurisdiction of the courts of NSW in relation to these Terms and Conditions of Use.
You indemnify CMAA in respect of any damage, claims, cost or loss, (including legal costs on a full indemnity basis) arising from or in connection with any breach or alleged breach by you of these Terms and Conditions of Use or any other legal obligation.